Tutorial
How to Download Your Snapchat Memories and Save Them Forever
Time required: About 30 minutes of your time (plus a few hours waiting on Snapchat to prepare your export)
This guide walks you through the complete process — from requesting your data inside Snapchat to downloading a clean, organized archive of all your memories with original dates and locations restored.
Before you start: the two-part process
Saving your Snapchat memories involves two separate steps that are easy to confuse:
-
Requesting your data from Snapchat — you ask Snap to package up your memories, and they email you a download link. This part is free and takes no special tools, but the file you get is raw and not directly usable.
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Converting the export with SnapEasy — you upload Snap's raw export file and SnapEasy transforms it into a clean, properly dated archive you can import into Google Photos, Apple Photos, or any photo library.
You need both steps. The Snapchat export alone will give you your files, but without the right dates, GPS data, or overlay stitching — meaning your memories will appear as if they were all taken today, without location, and possibly with captions separated from the photos.
Part 1: Check your My Eyes Only vault first
Before requesting your export, there's one important thing to do.
If you've ever used Snapchat's My Eyes Only feature — the password-protected private vault — those memories are not included in your standard data export. They'll be left behind unless you manually move them out first.
If you use My Eyes Only:
- Open Snapchat and navigate to Memories
- Tap the My Eyes Only tab
- Enter your passcode
- Long-press on memories you want to keep and select Move to Memories
- Repeat until everything is out of the vault
If you don't use My Eyes Only, or you're confident it's empty, skip this step and continue to Part 2.
Important: If you've forgotten your My Eyes Only passcode, Snapchat cannot recover it for you. There is no reset option. Those memories cannot be retrieved. If there's any chance you remember the passcode, try it now — don't wait.
We have a dedicated guide with more detail on this step: How to save your My Eyes Only memories before the deadline.
Part 2: Request your Snapchat data export
On iPhone or Android
- Open the Snapchat app and tap your Bitmoji or profile icon in the top left corner
- Tap the gear icon in the top right corner to open Settings
- Scroll down to the Privacy Controls section and tap My Data
- You'll see a list of data categories. Make sure Memories is checked — you can also include other data if you want it, but Memories is the critical one
- Scroll to the bottom and tap Submit Request
- Snapchat will send a confirmation to your email address on file
On desktop (browser)
- Go to accounts.snapchat.com and log in
- Click My Data in the left sidebar
- Select Memories and any other categories you want
- Click Submit Request
What happens next
Snapchat will prepare your data package and email you a download link. For most accounts, this arrives within a few hours. Accounts with very large Memories archives (thousands of Snaps) may take up to 24 hours.
The email will come from Snap to the email address linked to your account. Check your spam folder if you don't see it.
The download link expires. Snap's download links are time-limited. Download your file as soon as the email arrives. If the link expires before you use it, go back to My Data and submit a new request.
Part 3: Download and inspect your export
When you click the download link in the email, you'll receive a ZIP file. Download it to your computer — not your phone — as these files can be several gigabytes for accounts with many Memories.
When you unzip the file, you'll see a folder structure something like this:
snap-export/
├── memories/
│ ├── media/
│ │ ├── snap-AbCd1234.jpg
│ │ ├── snap-EfGh5678.mp4
│ │ └── ...
│ └── memories_history.html
└── ...
The memories_history.html file is the key piece — it contains metadata linking each media file to its original capture date, GPS coordinates, and overlay data. This is what SnapEasy reads to reconstruct your memories properly.
Do not try to use these raw files directly. The media files will have no meaningful dates, and photos with captions or overlays will be split into separate files that don't make sense on their own.
Part 4: Process your export with SnapEasy
- Go to SnapEasy and create your account (or sign in if you already have one)
- On your dashboard, click Upload Export
- Select the ZIP file Snapchat sent you — you don't need to unzip it first
- SnapEasy will begin processing your export immediately
While processing, SnapEasy will:
- Read your
memories_history.htmlto extract the metadata for every Snap - Fetch each media file and restore the original capture date and time
- Write GPS coordinates back into the EXIF data of each file
- Stitch any overlays, captions, or stickers back onto the base photos and videos
- Organize everything chronologically into a clean archive
You'll see a progress indicator on your dashboard. For most accounts, the full process completes in the time it takes to make a coffee. Larger archives may take 20–30 minutes.
Part 5: Download your finished archive
When processing is complete, SnapEasy will notify you and your archive will be ready to download from your dashboard.
Your finished archive is one or more ZIP files (very large accounts are split into multiple parts). Inside, your photos and videos are:
- Named with meaningful, date-based filenames
- Organized chronologically
- Tagged with correct EXIF dates and GPS coordinates
- Rendered with overlays intact — looking exactly as they did in the Snapchat app
Part 6: Import into your photo library
Google Photos
- Go to photos.google.com
- Click Upload → Computer
- Select the contents of your SnapEasy archive
- Google Photos will automatically sort them into your timeline by the restored EXIF date, and location will appear on the map
Apple Photos (iPhone / Mac)
- On iPhone: open the Photos app → tap the + button → Import
- On Mac: open Photos → drag your files into the app
- Apple Photos will read the EXIF dates and slot everything into the correct position in your library
Just keeping the files
If you'd rather keep your memories as local files without importing to a cloud service, the archive is ready to use as-is. The files are standard JPEGs and MP4s — compatible with any device or software.
Common questions
What if I don't see a Memories section in My Data? If you never saved anything to Memories, there's nothing to export. If you believe you do have Memories, make sure you're logged into the correct Snapchat account — some people have multiple accounts.
Can I do this on my phone instead of a computer? You can submit the export request on your phone, but we recommend downloading and uploading the export file from a computer. Snap's export files can be several gigabytes, which is awkward to handle on mobile.
My download link expired — what now? Go back to Settings → My Data in Snapchat and submit a new request. A fresh link will be emailed to you.
The process is taking longer than expected — is something wrong? Very large archives take more time. As long as your dashboard shows an active progress state, processing is running normally. You don't need to keep the browser window open — we'll email you when it's done.
Do I need to keep my Snapchat account open while SnapEasy processes my files? No. Once your export is uploaded, everything happens on SnapEasy's servers. You can close the app, log out of Snapchat, or even delete your account — it won't affect your processing.
You're done
Your Snapchat Memories are now safely in your hands — with correct dates, locations, and overlays intact — completely independent of Snapchat. Whatever Snap decides to do in October 2026, your memories are already safe.